We turn unhappy customers into your brand ambassadors
Customer Service with heart
We are a VA agency specialized in customer support for growing e-commerce business. During this time, when so much emphasis is placed on a quick response, we go one step further. Our profession is listening. After all, your customers are people who just want to be heard. You can simply reply with a template – better use a bot even more! People have already gotten used to it. However, finding solutions through emotional attachment is what leaves a lasting impression. We can offer our customers a “human” experience in this online world. Do you want to know how we support our customers?
TESTIMONIALS OUR CLIENTS RECEIVE
Our team feeds about laughter.
Founded by Vera Andi in 2019, we are an ever growing family of dreamers, from all seasons of life, all over the world. What makes our team unique? We don’t hire CV’s that claim to be passionate about ‘customer support’. We bring together people who want to live life in their own terms, who have big dreams and want to go after them, people who are open hearted and compassionate. These are the connectors, the listeners, the problem solvers of the world. And in our team, we work together as a family having fun, sharing laughter and all else life brings, supporting & lifting each other up, taking pride in the work we put our name behind.